Last updated: July 7, 2026
Box Canyon AI LLC ("Box Canyon AI," "we," "us," or "our") is committed to protecting the privacy of our clients and their customers. This Privacy Policy explains how we collect, use, and protect information in connection with our AI-powered voice receptionist service.
When our AI receptionist (Elliot) handles a call on behalf of a client, we collect the following information from callers:
We also collect business contact information from our clients during the onboarding process, including business name, phone number, and email address.
Information collected during intake calls is used solely to:
We do not use caller information for marketing purposes, and we do not sell or share caller data with third parties for any commercial purpose.
Box Canyon AI sends automated SMS messages to registered clients notifying them of new service requests captured by Elliot. These messages contain the lead details collected during the intake call. Clients who sign up for our service consent to receive these notifications as part of the service.
Message and data rates may apply. To opt out of SMS notifications, reply STOP to any message. To request support, reply HELP or contact us at hello@boxcanyonai.com.
Call intake data is retained for as long as necessary to provide our services and fulfill our obligations to clients. Clients may request deletion of their data by contacting us directly.
We take reasonable measures to protect the information we collect from unauthorized access, disclosure, or misuse. Our services use industry-standard encryption and access controls.
We use trusted third-party providers to deliver our services, including voice AI infrastructure, SMS delivery, and data storage. These providers are contractually obligated to protect your data and may not use it for their own purposes.
Callers or clients who wish to access, correct, or delete information we hold about them may contact us at:
Email: hello@boxcanyonai.com
Website: boxcanyonai.com
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy, please contact us at hello@boxcanyonai.com.